International integration free essay sample

Yet, what we can comprehend under this thought? Globalization is the procedure of worldwide incorporation dependent on trade of world perspectives, items, thoughts and societies. The consequence of this event is shaping one, major world, in which individuals live respectively, similar to a one country. In my exposition, I will show contentions for and against globalization. A significant points of interest of globalization is a social and financial advancement for creating nations. We can have accessibility of worldwide brands and items. Due to globalization we can see progress in innovation and correspondence propels. Likewise, globalization give us chances to work or study abroad, which are an opportunity of a lifetime for youngsters to meet new companions and get new encounters. It is likewise an opportunity for less fortunate nations to profit by venture because of globalization. Then again, globalization has a few inconveniences. It uncovered the hole among rich and poor †rich nations can have theirs modest products from less fortunate nations. We will compose a custom paper test on Worldwide mix or on the other hand any comparative subject explicitly for you Don't WasteYour Time Recruit WRITER Just 13.90/page They abuse laborers. Additionally, we can see that globalization pulverizes neighborhood societies and conventions. Individuals don’t feel their enrollment to nations where they were conceived and grew up. To summarize, it is difficult to state on the off chance that globalization has more points of interest, at that point inconveniences. As I would see it, upsides and downsides equilibrate. Globalization is about advancement in new innovation and items. In any case, is obliterate people groups nationalities and make them multisocial. ?Globalization †for and against paper In most recent couple of years we hear increasingly more about marvel called globalization. In any case, what we can comprehend under this idea? Globalization is the procedure of universal reconciliation dependent on trade of world perspectives, items, thoughts and societies. The aftereffect of this event is framing one, major world, in which individuals live respectively, similar to a one country. In my exposition, I will show contentions for and against globalization. A significant favorable circumstances of globalization is a social and monetary advancement for creating nations. We can have accessibility of worldwide brands and items. In light of globalization we can see progress in innovation and correspondence propels. In addition, globalization give us chances to work or study abroad, which are an opportunity of a lifetime for youngsters to meet new companions and get new encounters. It is additionally an opportunity for more unfortunate nations to profit by venture because of globalization. Then again, globalization has a few impediments. It uncovered the hole among rich and poor †rich nations can have theirs modest products from more unfortunate nations. They abuse laborers. Additionally, we can see that globalization annihilates neighborhood societies and conventions. Individuals don’t feel their enrollment to nations where they were conceived and grew up. To summarize, it is difficult to state on the off chance that globalization has more points of interest, at that point impediments. As I would see it, advantages and disadvantages equilibrate. Globalization is about advancement in new innovation and items. Be that as it may, is obliterate people groups nationalities and make them multisocial.

Marriage :: Literary Analysis, Gregory Corso

Gregory Corso’s sonnet â€Å"Marriage† is a wonderful, comic sonnet. The creator is the fundamental character and he is considering his future and the chance of him getting hitched. He is attempting to profoundly consider all the potential situations he may confront, he attempts to consider the correct choice to take in respect of him getting hitched or not getting hitched. So he adopts a logical strategy to the difficulty, he first spreads out all the potential alternatives he has, and afterward he recreates each choice in his brain and attempts to understand its outcomes. Corso opens his sonnet by an inquiry to himself â€Å"Should I get hitched? Should I be good?† this line recommends two potential translations. The main understanding is relating being acceptable because of getting hitched. The subsequent translation is giving two choices can't go together, either being acceptable or getting hitched. By just the primary line Corso had the option to set two viewpoints on marriage. Corso discusses the young lady nearby and how he would shock her and go out on the town with her. Corso won't follow all the customs while dating this young lady, for instance, he will take her to graveyards as opposed to taking her to the motion pictures, at that point he will kiss her and attempt to have intercourse to her, yet she cannot. He blows up, yet he doesn't show it, and he attempts to persuade her to lay down with him â€Å"You must feel! It’s wonderful to feel!† (Line 7) Corso says, however she despite everything can't. At that point Corso b egins his reinforcement intend to contemplate about the brilliant group of stars in the sky. What a virtuoso! When Corso meets her folks he feels so awkward. He attempts to look extremely instructed delicate man, so he doesn't ask where the washroom is despite the fact that he needed to utilize it. He understood conventions have set these idiotic standards for him to follow on the off chance that he needed her parents’ endorsement. In any event, when he picks up the endorsement â€Å"Say All privilege get hitched, we’re losing a little girl, however we’re increasing a son† (Lines 21-22), he was uncertain about whether to request the restroom â€Å"And should I at that point ask where’s the bathroom?† (Line 23). He shows his nauseate from people’s activities around him when he gets hitched. He portrays the priest’s take a gander at him as I he was accomplishing something terrible â€Å"he is taking a gander at me as though I ma sturbated†.

Biloxi

Biloxi Biloxi biluk ´se [key], city (1990 pop. 46,319), Harrison co., SE Miss., on a peninsula between Biloxi Bay and Mississippi Sound, on the Gulf of Mexico; inc. as a town 1838, as a city 1896. Industries here include fishing and boatbuilding, the packing and shipping of shrimp and oysters, and several small manufactures. Beginning in 1990, casinos made Biloxi, long a beach resort, the center of a gambling boom district (which includes neighboring Gulfport ), with thousands of new hotel rooms. The French established the first European settlement in the lower Mississippi valley in 1699 across the bay at Old Biloxi (now Ocean Springs). New Biloxi, founded in 1719, was the capital of French Louisiana until 1722, when New Orleans replaced it. Hurricane Camille wrecked the city's waterfront in 1969, and Katrina caused even greater devastation in 2005. Keesler Air Force Base and Beauvoir (built 1852â€"54), the last home of Jefferson Davis , are here, as is Ohr-O'Keefe Museum of Art, de signed by Frank Gehry . Off the coast are the western islands of Gulf Islands National Seashore, including Ship Island, a Union fort during the Civil War. The Columbia Electronic Encyclopedia, 6th ed. Copyright © 2012, Columbia University Press. All rights reserved. See more Encyclopedia articles on: U.S. Political Geography

The relationship between the media and society is...

The relationship between the media and society is regularly changingas media technologies are constantly developing, and its audiences are continuously adapting. ]Therelationship has been constant since the beginning of the 20th century, so inevitably it has certain effectson the people it has been reaching out to for so many years. The communicators of media messages can hold power over their audiences by uses of agenda setting, which is the media’s ability to raise importance of issues through repetitive news reporting (Severin and Tankard 2010) and propaganda techniques, but audiences also sometimes play an active role in its reception and selection of messages they receive. Elihu Katz says that effects of media are related to†¦show more content†¦It says that media messages have universal effects on its audiences that receive them (Severin and Tankard 2010), signifying a weak and passive audience that is easily susceptible to persuasion. This persuasion can be e ither negative or positive, and the theory claims that the audience will believe anything they see or hear. The bullet theory has less research than other theories, because of the fact that it categorizes audiences broadly, and it is more difficult to conduct studies on a general claim. However, a study was done that examined how the bullet theory may have applied to society by usage of propaganda in World War I (Severin and Tankard 2010). The US nation was collectivelyterrified of the power that Adolf Hitler had in his control over his country, and media messages at the time enhanced this fear by constantly stating that Hitler could have the same type of effective influence on the American people in forthcoming years (Severin and Tankard 2010). Influential figures such as Walt Disney, made propaganda pieces like cartoons detailing the horrible ways of the Nazi Germans at the time, shaping the way in which audiences looked at the issues of the war (Shale 1982). The example is vali d, butalso relatively weak feared perceptions of the actions of Hitler during WWII and after were widely held globally. It is difficult to measure such an extreme

Man With A Film Camera, Directed By Dziga Vertov And Edited

Man with a Movie Camera, directed by Dziga Vertov and edited by his wife Elizaveta Svilova, is an experimental film released in 1929 after having been filmed over a period of three years in urban U.S.S.R and is considered by some to be both a documentary and avant-garde cinema (Aitken, 2011, p. 602). The film was shot in the Soviet cities of Kiev, Moscow and Odessa (Nytimes.com, 2015). Unlike Hollywood and the growing trends of Russian silent Cinema at the time, Vertov chose not use actors, theatrical elements and melodrama to capture the urban sprawl of Soviet Russia; calling drama a corrupting influence on the proletarian sensibility (Kolchevska et al., 1986). Vertov’s cinematic focus was instead on the cityscapes, industrial structure†¦show more content†¦72), to build their narrative as an assortment of observations, and to adopt an authentic cinematic style - ‘Kino-eye’. â€Å"I make the viewer see in the manner best suited to my presentation of thi s or that visual phenomenon. The eye submits to the will of the camera and is directed by it to those successive points of the action that, most succinctly and vividly, bring the film phrase to the height or depth of resolution† (Vertov, Michelson and O Brien, 1984, p. 16). Vertov with his Kino-pravda – or â€Å"cinematic truth† (McLane, 2012, p.44) took an incredibly technical approach to filmmaking. He believed that because the camera’s ability to capture was via a mechanical process, the camera’s mechanical eye could capture reality with greater clarity than the human eye. Because of Vertov’s Kino-eye philosophy and the experimental nature of Man with a Movie Camera, his cinematography had a playfulness to it; using camera to fullest of its potential, and skillfully selecting different filmmaking techniques and effects as to best capture his subject. The nature of the film, and its broad use of techniques (in particular: montage, double exposure, split screen, Dutch angle, fast cutting, and slow and fast motion), along with Vertov’s

Business Communication Skills Free Essays

Faculty of Business, Computing Information Management Business Communication Skills Coursework- Critical review Personal Development Review Module Coordinator: Mr. Phil Vellender Module Code: BBS-6-BCS Course: MBA (FT) By Mahalakshmi Table of Contents Critical Review Do shareholders own the company? 1. 1 Introduction This is a critical review of an article published on the website of The Financial Times on 20 April 2012. We will write a custom essay sample on Business Communication Skills or any similar topic only for you Order Now This article was published in The Financial Times newspaper on 21 April 2012. The title of the article is ‘Shareholders lose patience on banker’s pay’ by Dan McCrum and Kate Burgess from New York and London respectively. The purpose of choosing this article is of my personal interest on banking industry, for its interesting information about shareholders, significance and ornate style of writing. This review begins with an analysis on the reading and writing context of the article, followed by a brief summary of key points, a critical evaluation of language used, content analysis and a conclusion. References and the article itself are also included at the end of the review. . 2 Context As mentioned before, this article has been taken from the newspaper publication ‘The Financial Times’, which is one of the largest business news and information company in the world. It offers vast news, comments, data and analysis to business community globally. It is known worldwide for its reliability, authority and accuracy(http://www. ft. co m/home/uk). The article relates to current affairs on the importance of investors’ vote on the company’s pay. The writers of this article discuss the same on different banks in United Kingdom and United States. Moreover, it brings different predictions based on the impact of the investor’s vote on pay package. 1. 3 Summary First, the writers of the article begin with the information on how the chief executive of Citigroup suffered a loss because of lack of its shareholders’ support on their â€Å"pay package†. Furthermore, they also discuss that the board of directors look back to their pay levels questioning themselves on what makes the investors lose their temper and found that poor returns of the bank’s investment to be the reason for losing shareholders’ patience. Second, the authors stress on the point that it is shareholders’ responsibility to query the company board of directors about their financial position, performance and their management strategy. They also state that due to the governance pressure on investors, it is mandatory to hold an advisory â€Å"say on pay† vote for all US registered companies. They also show evidence on how company’s pay changes depending on the investors support by giving the statistical data on two companies like Jacobs Engineering Group and Beazer Homes. Third, the authors compare the US listed companies votes with that of UK registered companies votes. They have chosen Barclays bank in London as an example. According to the article, the investors have decided to vote for Barclays for its plan but still many are threatened to vote no. Even though, Mr Diamond is ready to give away half of his bonus and share higher profits to shareholders, still some of the investors does not agree to provide â€Å"say on pay† vote. Finally, the writers conclude that the executives who fail to respond their shareholders will have to face its consequences and pay a bulky price. 1. 4 Language Analysis The language of the article fluctuates between idiomatic language and editorial style. An example of editorial style can be found in the beginning of fourth paragraph:† Boards looking at their own pay scales†¦.. confined to the banks† and also in the fifth paragraph:† Investors are have been fraying for some time†. The writers uses certain spoken style and furthermore raises direct questions like for example,† Is it enough? † thereby attracts the reader’s attention. Moreover, evidence of academic style usage can be noticed in few paragraphs. For instance, idioms like † came out of the blue† and â€Å" rubbed salt into their wounds† arouses the reader’s sympathy on the chief executive. Paragraph length is not too long with clear and appropriate separation of ideas thereby making this article easy to read and understand. Sentences vary from short to medium or rather not too long but there is a combination of simple and complex in their structure. No subheadings have been used in this article. The title â€Å"Shareholders lose patience on bankers’ pay† raises an issue and grabs the attention of the readers. Consequently, this will also boost the audience to continue reading because they will want to know what the subject is about and the reason for the problem. The writers provides visual of Vikram Pandit, chief executive of Citigroup, who is shocked and looks very perplexed, thinking on why shareholders denied to accept on his pay package. However, the vocabulary range is reasonably wide and standard with a little informal and business language. For example, â€Å"aberration†(meaning abnormal), â€Å"assertive† (meaning confidant), both in the 4th paragraph and â€Å"abstentions†(meaning the act of self-denial) in the 18th paragraph shows the evidence of use of formal words. The writers also use some oral vocabulary like â€Å"said† and â€Å"says†. Business vocabulary crops up throughout the text for example â€Å"shareholders†(line 1), â€Å"pay package†(line 8),†say on pay†() or â€Å"profits†. The text type of this article seems to be argumentative as the writers raise an query to the readers on whether the shareholders has the right to play role on deciding the pay package for the executives of the company and take initiative on accepting or avoiding the remuneration committee. In addition, this article was also informative as it provides details on how the shareholders are affected by different banker’s pay package and their bonus without attaining actual success. . 5 Content Analysis The content of the article is well-organised and simple to understand for readers who are more interested in financials due to its business language and strong points. As a student who is interested in finance, this article seems to be interesting and informative one as it provides the current news on s hareholders role on a company (here is the case of banks) and discusses the consequences of losing company’s shareholders’ support and their advisory on ‘say on pay’ vote at annual meetings. This article partially carries new knowledge for frequent readers of this magazine about the significance of the company’s shareholders support. On the other hand, this article conveys a series of interesting awareness and hypothesis where he falls back with valid proof. As an American and British, the authors show an evidence of good knowledge on the financial performance and series of events of different firms that take place in every company annual meeting. The way the writers build up the controversy is simple to follow and understand. The authors have explained from their point of view on shareholders setting up remuneration committees and re-elections in the UK and US economy. No alternative point of view is displayed. Some of the statistical data from the article are assumed to make it believable but perhaps it is major claim to integrity for me is that I completely agree with the author’s point of view. 1. 6 Conclusion In conclusion, the article presents an interesting viewpoint on shareholders responsibilities and right to take the leading role in terms of reimbursement. With clear examples, the article demonstrates the effects on investors’ vote on banker’s pay. The authors conclude by stating that the decision made on Barclay will come to know only after the meeting. The language range is typical of the publication, widespread, normal and with ample of business terms. In my opinion, the article is a good choice for finance and marketing students in comprehending more about the investor’s role. Overall, it provides a clear perspective on an emerging marketing trend in the world today. 2. Personal Development Plan Review 2. 1 Introduction Any individual will want to establish their personal goals and make them practicable within a specific period of time. In order to achieve this, it is necessary to prepare a ‘Personal Development Plan’(PDP). According to the guidelines for HE progress files, PDP is defined as â€Å"a structured and supported process undertaken by an individual to reflect upon their own learning, performance and/or achievement and to plan for their personal, educational and career development†. Being one of the modules in my course, I have been asked to prepare my personal development plan for communication skills. In this review, it starts with the four step model used for my PDP and ends with a conclusion. 2. 2 Four-step Model In order to set up my personal development plan, I have used a simple model, as recommended in our business communication skills module guide. This model consists of four steps which are as follows: 1. Identify what you need to develop/ improve * Enhance my academic writing skills * Develop my speaking style, improve on my vocabulary, tone and pace while giving an oral presentation * Learn how to do speed reading * learn how to make proper notes- note taking 2. Identify how you can achieve your aims To improve my academic writing skills, I will practise writing essays, read books about academic writing and pay attention to the lectures on the same. * Listen to news and radio, communicate with my classmates and show active participation in group discussion in order to build up my style of speaking * Will make a list of new words, linkers, learn synonyms and practise some academic vocabulary exercises * Pay attention to my colleagues’ way of performing their oral presentations, make a note of their strengths and weakness, thereby improving my oral presentation skills i. . tone and pace * Will read lot of books as possible, journal papers to develop speed reading * Will use the concept mind mapping whenever I take notes 3. Identify when you will do the activities described in 2. above * Week 2-9: * Answering discussion questions in managerial economics and follow-ups for the same * Week 2-8: * Review my colleague’s oral presentation and practise my presentation in front of mirror * Week 8-9 and during Easter holidays: Practise taking notes using mind mapping while reading core text books * Read and practise exercise from the following books: Bailey, S. (2011) Academic Writing for International Students of Business, Routledge Bennie, M. (1998)(4th ed) Mastering Business English –how to improve your Business Communication skills, O xford 4. Check yourself- how will you recognize you have accomplished your aims? My main assessment strategy will be by observing my marks and feedback I get for my assignments and oral presentation. With the help of mind mapping, I was able to complete some of my coursework one week earlier than the actual deadline. The marks and feedback for the same are due in the next few weeks. Alternatively, I will also be monitoring myself on specific areas like speed reading. My marks have been very satisfactory till now. 2. 3 Conclusion Overall, I could make out that the decent marks and encouraging feedback has given me confidence about my knowledge of English language has improved. I feel that my speed reading and speaking style also has improved. I am very sure that these progresses will support in the coursework ahead and my final dissertation. I will also make sure that I will continue to develop these qualities in near future too. 3. References * Guidelines for HE progress file [Online] Available from: http://www. qaa. ac. uk/Publications/InformationAndGuidance/Documents/progfile2001. pdf [Accessed 1 May 2012] * Financial Times : http://www. ft. com/home/uk * Thesaurus : http://thesaurus. com/ * Word Hipo : http://www. wordhippo. com/ How to cite Business Communication Skills, Essay examples

The Transfer of Training Essay Sample free essay sample

It is no surprise that preparation is highly of import to the patterned advance of organisations. It should so be no surprise that there is a great demand to for the employees to utilize this preparation as a manner to better their cognition. abilities. and accomplishments. Harmonizing to the text. â€Å"Transfer of developing refers to trainees’ efficaciously and continually using what they learned in preparation ( cognition. accomplishments. behaviours. cognitive schemes ) to their occupations. † ( Noe. 2010. Pg. 187 ) . Once there is larning keeping from the preparation plan. the employees can so get down to generalise and keep their acquisition. Generalization means that the employee can take what has been learned and use them to similar work state of affairss and jobs to those described by the preparation. Care happens when employees continue to utilize this cognition over clip. Unfortunately. an industry study suggests that around the universe organisations spend one million millions of dollars a twelvemonth on preparation. We will write a custom essay sample on The Transfer of Training Essay Sample or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page but the research shows that preparation is non holding the return that they would wish to see ( Jaidev. 2012. Pg. 55 ) . The of import inquiries one must inquire are 1 ) what are the primary factors that play a function in the success of the procedure. 2 ) how can application of the preparation aims be sustained. and 3 ) what are some of the challenges? Throughout this paper these inquiries will be answered. What are the primary factors that play a function in the success of reassigning preparation? Mentioning to the text. â€Å"†¦the work environment and trainee features play an of import function in guaranting that transportation of preparation occurs. Transportation of preparation is besides influenced by developing design. † ( Noe. 2010. Pg. 187 ) . The work environment should be one that supports acquisition. There should non merely direction support. but besides peer support every bit good. Employees should promote one another to utilize the new acquisition in their mundane work. The two traits of employees that affect the transportation of preparation most are their ability and their motive. The success of the transportation of preparation besides comes before the preparation has of all time begun through the preparation design. The preparation aims should be mensurable. The preparation lesson should hold the different ways people learn considered. The trainer should hold an apprehension of the theories of preparation transportation. The preparation should be held in a positive environment for larning to happen. All of these forces work together to make the successful transportation of preparation. The following inquiry is how can one do certain that the preparation aims can be maintained? This reply can besides be answered with one of the replies to the last inquiry. The work environment is really of import to the transportation of preparation and in bend the sustenance of the preparation aims. As stated before. directors and equals likewise should supply encouragement and support of larning. More significantly. the employees should be given the chance to utilize the new preparation in their every twenty-four hours work. This includes updating all equipment and engineering to help employees in utilizing the preparation. One article suggests that needs appraisals should be conducted to see what the employees know and what they need to larn ( McConnell. 2003. Pg. 3 ) . Once this is ascertained developing aims can be altered consequently which will assist in the terminal maintaining the aims sustained. During preparation. self-management tools should be given to employees so they can pull off their ain acquisition after the preparation is over. The cognitive theory of transportation suggests that the transportation of preparation can be more successful if employees can remember the preparation aims ( Noe. 2010. Pg. 192 ) . This means developing information demands to be meaningful. There are many factors to maintain the aims sustained. While there are many ways to do the transportation of developing successful. there are besides challenges. The three wide factors that challenge the transportation of preparation are 1 ) work conditions. 2 ) deficiency of equal support. and 3 ) deficiency of direction support. Work conditions act upon the work environment which has already been established to be really of import in the success of the transportation of preparation. Time force per unit areas. unequal equipment. few chances to utilize accomplishments. and an unequal budget are the factors that affect the work environment. When these things occur the employee can non utilize the new accomplishments they have learned and have a difficult clip keeping. Lack of equal support comes when equals do non back up the usage of the new accomplishments. garbage to supply feedback. and see preparation as a waste of clip. Lack of direction support happens if direction does non back up the usage of the new cognition or assist the employees use their new cognition ( Noe. 2010. Pg. 193 ) . All these challenges farther prove that there is a great demand for a positive work environment and support. With this. it is clear developing helps to foster an organization’s greatest plus – human capital. If preparation can be generalized and maintained than the organisation has been successful in acquiring their return on the money they spent on preparation. The primary factors that aid in the success of this are work environment. trainee features. and developing design. There needs to be support from the work envir onment. directors. and equals. The preparation should maintain in head all the theories of transportation. Challenges should be faced so that the preparation aims are maintained. The transportation of preparation is really of import to go on the patterned advance of any organisation Mentions Jaidev. U. . A ; Chirayath. S. ( 2012 ) . Pre-Training. During-Training and Post-Training Activitiesas Predictors of Transfer of Training. IUP Journal Of Management Research. 11 ( 4 ) . 5470. McConnell. J. H. ( 2003 ) . How to Identify Your Organization’s Training Needs: A PracticalGuide to Needs Analysis. AMACOM. Noe. R. ( 2010 ) . Employee preparation and development ( 5th ed. ) . New York: McGraw-Hill Irwin. ISBN: 9780073530345

When The Legends Die (769 words) Essay Example For Students

When The Legends Die (769 words) Essay When The Legends DieThis is the story of the life an Ute family, and in particular the way of their people. The story starts off with the father of the family, George Black Bull running for his life from the sheriff and Blue Elk, one of the old Ute men. He had shot a man named Frank No Deer, he had killed him for stealing his money three times that he owed to a sawmill in Pagosa where he had worked with many other of his people, that he had saved for a long period of time. So George, his wife Bessie and son decided to live in the mountains, where they would live the old way, singing songs for different occasions, fishing and hunting with arrow instead of guns, and making use of the wilderness and all of its resources. They built a cabin to live in, in a location where George would not be found and put in jail for his crime, they caught their meals, sewed their clothes and lived life and taught their son the way it had been lived by many generations of their people in the past, until one da!y George was crushed by an avalanche while hunting in a valley. Bessie new now that their son had become the man of the family, and would be responsible for many of the tasks that needed to be done in order to survive, it was also time for him to pick a name, he chose the name Bears Brother. Every once and a while they went to the village to trade for items that they could not make, but after a short period of time Bessie became very ill and died. Bears Brother had learned the ways and was now capable of taking care of himself, he continued to live life the old way. One day he journeyed to town to trade items, he told what had happened to his parents and that he was living alone with a bear, but Blue Elk thought that he should not be living this way and that he should be in school and living the way of the present. Blue Elk followed Bears Brother to his cabin and they talked for many hours, Bears Brother re-taught Blue Elk the old ways and talked with Bears Brother f!or many hours, and finally convinced him to come to town with him and remind his people of these old ways. We will write a custom essay on When The Legends Die (769 words) specifically for you for only $16.38 $13.9/page Order now I personally like the setting of the wilderness in this book. I enjoy reading and learning the ways that native people lived their lives in the wilderness even if it is fiction and not fact. The setting is very detailed, believable and has enough but not too much description. She cried out once in horror, and the boy heard and came and stood beside her, watching, as the snow plume floated all the way down the slope and the thunder of the slide echoed into the silence, is a phrase that I found particularly enjoyable and descriptive. I like the way that the author has not introduced too many characters at once and has limited the number of characters that are of relevance during certain periods of the book. I find it is very annoying when a book has many important characters all at one point or section of the book, instead Hal Borland introduces characters at various stages of the book, and now that Bears Brothers parents have died Im sure a few more characters will be introduced. I like Blue Elks character because hes mysterious and seems to show up every once and a while in the book, he seems to be everyones friend. For example, when Bears Brothers bear is attacking dogs in the village, he shows up for no apparent reason. .ubddb346c71460d9b8abd88858031a457 , .ubddb346c71460d9b8abd88858031a457 .postImageUrl , .ubddb346c71460d9b8abd88858031a457 .centered-text-area { min-height: 80px; position: relative; } .ubddb346c71460d9b8abd88858031a457 , .ubddb346c71460d9b8abd88858031a457:hover , .ubddb346c71460d9b8abd88858031a457:visited , .ubddb346c71460d9b8abd88858031a457:active { border:0!important; } .ubddb346c71460d9b8abd88858031a457 .clearfix:after { content: ""; display: table; clear: both; } .ubddb346c71460d9b8abd88858031a457 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .ubddb346c71460d9b8abd88858031a457:active , .ubddb346c71460d9b8abd88858031a457:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .ubddb346c71460d9b8abd88858031a457 .centered-text-area { width: 100%; position: relative ; } .ubddb346c71460d9b8abd88858031a457 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .ubddb346c71460d9b8abd88858031a457 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .ubddb346c71460d9b8abd88858031a457 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .ubddb346c71460d9b8abd88858031a457:hover .ctaButton { background-color: #34495E!important; } .ubddb346c71460d9b8abd88858031a457 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .ubddb346c71460d9b8abd88858031a457 .ubddb346c71460d9b8abd88858031a457-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .ubddb346c71460d9b8abd88858031a457:after { content: ""; display: block; clear: both; } READ: The Issue Of The Transgender EssayTheres not too much suspense in this book, but I think its mainly because theres no need for suspense in this style of book. A not so obvious example of foreshadowing would be right after George fights Frank No Deer for stealing his money. After he has fought he checks his pocket to see if his money is still there, and of course its gone. The author wouldnt have written him checking his pocket in the first place, if the money wasnt going to have been stolen. I think that this book sort of relates to what has happened at Ipperwash and the problems there. Even though it does not really have a direct link, just because its involving problems with native people and their culture, it is somewhat similar.

Financial Implication on Health Care Reform Essays

Financial Implication on Health Care Reform Essays Financial Implication on Health Care Reform Paper Financial Implication on Health Care Reform Paper When President Barack Obama entered the white house, he made reform of the American health care system, making it his top domestic priority. United States of America spends nearly twice the amount of average developed countries but record of healthcare is dismal. Infant mortality is higher, life expectancy is lower than other countries, plus the negative health statistics that shows Americans to be twice as likely to be obese. Here is the current healthcare coverage situation in the United States. Employers provide their employees with healthcare and insurance coverage. Others sign up for insurance scheme. Under most plans, people are required to pay part of the cost (deductible) and this varies according to their plan. Some employers stopped offering insurance to employees due to the high cost. : A writer of the BBC News states that one problem America is facing on healthcare today is the cost. America spends 16.2% of GDP nearly twice the average of other countries in the OECD (Organization for Economic Co-operation and Development). Another issue is coverage where in it is estimated that in 2008 46.3 million people in America, out of a population of 300 million, were uninsured. There were also millions of Americans who were considered â€Å"under-insured† (2010). US declares half of personal bankruptcies as the result of medical expenses paid by someone without insurance or with inadequate cover when they fall ill. This is because these people are obligated to pay their medical expenses out of their own pocket. The US government has been spending more and more on Medicare and Medicaid and this is one of the biggest contributing factors to the spiraling US budget deficit. On March 21, 2010, the House of Representatives passed the biggest reform of health care in the country for 40 years (BBC News, 2010). This will provide healthcare for 30 million uninsured Americans. According to the CBS News Capitol Hill Producers, it would cost $940 billion over ten years. It will expand its coverage to 32 million uninsured Americans. This will take coverage across the country to 95 percent. Its main provision is to make health insurance almost mandatory, with exceptions to the low-income people. This will prevent insurers to deny coverage to people who have pre-existing medical conditions. This will also reduce the price of drugs available to the public (Cairns, 2010). The changes, Obama said, would help reduce the federal deficit by $100bn over the next 10 years, by dealing with misuse, fraud and abuse. Individuals and families who have income between the 133 percent and 400 percent of poverty level would be able to purchase insurance through state-based exchanges with subsidies. They are not eligible for Medicare and Medicaid, or be covered by their employers, though. CBS News laid the plans of the Healthcare reform bill. Starting in 2012, the Medicare Payroll Tax will be extended to include unearned income (2010).   Insurance companies will pay 50% excise tax on high-end insurance plans in 2018. There will also be 10 percent excise tax on indoor tanning services. Medicaid will also be expanded to include 133 percent of federal poverty level. This reform will help establish health standard boards wherein there will be an annual health budget for the nation to limit both public and private expenses. There will also be a clear out on billing fraud and eliminate incentives that encourage abuse. Government spending on Medicare and Medicaid is sustainable with the health care reform. The cost will increase from 6% to 15% of GDP by 2040 (Amadeo, K., 2010). Drug price gouging would also be stopped. Health care reform will bring down prescription drug prices. It will eliminate tax breaks for drug companies that raise their prices fast. It will also discourage drug companies from expending more on marketing than on research and development (Luce, G. and Dutton, T., 1993). The new bill suggests increase in the economic well-being of about two-thirds of a percent of GDP per year. This is visible when taking into consideration the comparison of the total benefits of coverage to the uninsured and the total cost of insuring them (whitehouse.gov, n.d.). Decent health care insurance will be affordable to Americans with creditable efforts to control the health care inflation rate. There is no guarantee yet that this new policy will produce this degree of change, the benefits of having successful reform would be very important to Americans: individuals, businesses, and the economy itself. References: David Cairns. (2010). Obamacare Briefing: What US Health Reform Means. The First Post.   Ã‚  Ã‚  Ã‚  Ã‚   Retrieved July 9, 2010, from thefirstpost.co.uk/61246,news-comment,news-  Ã‚  Ã‚  Ã‚   politics,obamas-triumph-what-us-healthcare-reform-bill-means-obamacare. Jackson, J. and Nolen, J. (2010). CBS New Politics. Health Care Reform Bill Summary: A Look   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   At Whats in the Bill. Retrieved July 9, 2010, from cbsnews.com/8301-  Ã‚  Ã‚  Ã‚  Ã‚   503544_162-20000846-503544.html Luce, G. and Dutton, T. (1993). Healthcare Reform: Models and Implications. Retrieved July 9,   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   2010, from http://findarticles.com/p/articles/mi_m3257/is_n3_v47/ai_14122723/. Romulo, B. D. (2010).   There will be healthcare reform in the US. Manila Bulletin. Retrieved   Ã‚   July 9, 2010, from mb.com.ph/articles/236920/there-will-be-healthcare-  Ã‚   reform-us. The Economic Case for Health Care Reform. (n.d.).   Retrieved July 9, 2010, from   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   whitehouse.gov/administration/eop/cea/TheEconomicCaseforHealthCareRefo  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   rm/ QA: US Healthcare Reform. (2010). One-Minute World News. Retrieved July 9, 2010, from   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   http://news.bbc.co.uk/2/hi/8160058.stm.

Introduction to Microeconomics Essay Example | Topics and Well Written Essays - 500 words - 3

Introduction to Microeconomics - Essay Example Owing to high middle-class population growth in these countries, the food processors other than Nestlà © can also experience shift in demand of their products. Yet, determinant of Nestlà ©Ã¢â‚¬â„¢s shift in demand is not only the emerging market’s innate potential but also the increasingly appealing behavior of consumers in these markets towards Nestlà © brands. In the light of this strong shift in demand, Nestlà © can well forward rising input costs to its consumers without much affecting the sale-volume. This reflects relatively inelastic demand for Nestlà © products in emerging markets, developing a high revenue-potential to Nestlà © even in pace of rising input costs. Besides Nestlà ©, overall food processed market (mainly the food makers as Peers Danone and Unilever) can also effectively put into practice the rise in price in response to the rising food costs since the rightward shift in processed food’s market demand can well offset the leftward shift in its market supply thus raising the market’s equilibrium quantity with price. Yet by raising its price, food maker, Kraft Foods, may hurt its quantity demanded, and thus demand, due to elastic nature of its products’ demand; leftward movement along its demand curve, which is due to increased prices owing to left-shifted supply, may offset the rightward shift in its emerging markets’ demand. Further, due to its larger market share, Nestlà © can capture the large part of this shift in market demand; shift in Nestlà © products’ demand is expected to be larger than the shift in other food makers’ demand thus, rise in its equilibrium quantity should also be higher than others. VEVEY, Switzerland (Reuters) - Nestle, the worlds biggest food maker, said strong demand in emerging markets would help it offset a steep rise in input costs in 2011 after it beat sales forecasts for 2010. "We saw a significant uptick in raw material prices in the second half," Chief Financial

Case analysis Study Example | Topics and Well Written Essays - 750 words - 8

Analysis - Case Study Example The problem occurred because of a combination of issues, which range from managerial to personal experiences. First, the team leader failed to understand that his team had differing abilities and that he had more experience than the rest. His misunderstanding resulted in him setting almost unrealistic goals. He wanted the team to attain their objective at a pace that was not comfortable for all the members. He considerably had more experience because he had worked in the field longer than the rest of the members. During their working period, there are instances of lack of cohesion in the team, which resulted in one of the team members feeling less motivated to remain a member of the team. At the project completion, some of the members quit the company and signified their demotivation to work. The type of conflict was a relation conflict because it involved Parker holding prejudiced opinion of Millar. An analysis of the case reveals that Parker combined a number of leadership theories. His appointment to the leadership role was on a basis of competence, and not leadership qualities. The company, as a result, used the competence model during his selection to project the manager position (McShane & Steen 1995). He only failed to fulfill one out of the eight leadership competencies, which is emotional intelligence. Despite his cognitive and practical intelligence, knowledge of the duty, leadership motivation, integrity, and the rest, he failed to motivate Millar. Parker found himself yelling at Millar for upon realizing that he was slowing down the group. Parker proved a limitation of the competency model that leadership is within the person and not their relations with others. Parker failed to focus on the people-oriented behaviors by, not showing concern for the welfare of the employees. He only focused on the task-oriented behaviors by expecting the workers to

Customer Relationship Management At Dell

Customer Relationship Management At Dell Introduction Customer Relationship Management (CRM), as defined by Anderson and Narus, is the bundling of customer strategy and processes, supported by relevant software, for the purpose of improving customer loyalty and, eventually, corporate profitability. Consultants Rigby, Reichheld and Schefter have mentioned the imperatives of CRM as acquiring the right customer, crafting the right value proposition, instituting the best processes, motivating employees, and learning to retain customers. This can be substantiated by studying the particular case of Dell, which has used internet and other direct media to develop an efficient model of CRM. This report will bring out the details of CRM process followed by Dell, and how it has helped in sustaining loyal customers and build customer satisfaction. About Dell Dell is a leading technology company which offers a broad range of product categories, including mobility products, desktop PCs, software and peripherals, servers and networking, services, and storage. As per a Gartner research report based on second quarter PC shipments in 2009, it is the number one supplier (26.0% market share in US) of computer systems in the United States and the number two supplier worldwide (13.6% global market share). The mission statement for Dell is to be the most successful computer company in the world at delivering the best customer experience. Since Dell is a global wide company, its direct approach is relevant across product lines, regions and customer segments.  [1]   Dell is organized geographically into the Americas, Asia-Pacific and Japan, and Europe. The corporate headquarters is located in Round Rock, Texas, near Austin. In the mid-1990s, the company decided that in order to manage a company that was growing at 50% a year, it needed to decentralize decision making rather than try to control everything from the U.S. Therefore, each of the regions has its own regional headquarters (Japan has a separate headquarters), its own manufacturing facilities, and its own IT infrastructure. Ongoing Customer Relationship Management at DELL Monitoring, Evaluating and Reassigning Accounts Dells business activities are organized in each region around different customer segments. These generally include (1) relationship (large corporate) customers, (2) home and small business (sometimes called transaction customers), and (3) public sector (government and educational) customers. This segmentation is evident in Dells product mix, which has different product lines for each segment, in its marketing strategies, which vary by business segments, and in its e-commerce and Internet strategies. For instance, services such as Premier.Dell.com extranets are geared toward large relationship customers, while a more limited set of online services is offered to home and small business customers on Dell.com. For large enterprise customers, Dell maintains a field sales force all over the world. There are dedicated account teams, including field-based system engineers and consultants, which form long-term relationships to create a single source of assistance for their largest customers, develop custom solutions for them and get important customer feedback. There are several programs to provide single points of contact and accountability with global account specialists, special global pricing and consistent global service and support programs. There are separate sales and marketing programs aimed at federal, state and local government agencies, and specific healthcare and educational customers. For small and medium businesses and consumers, marketing is done primarily by advertising on television and the Internet, print media and mailing a wide range of direct marketing publications such as promotional materials, catalogs and customer newsletters. Relationship and public sector customers account for about 54% of Dells revenues overall. All these accounts are initially serviced by field-based sales representatives along with a support team of telephone service reps dedicated to these accounts. Small businesses and consumers are served by several thousand phone reps who can look up historical sales records to help the customers in ordering systems that match their prior purchase pattern. Figure 1: Dells four customer aligned business units  [2]   Dells CRM Applications The Internet and e-commerce are fundamental to Dells business, as expected from a company that defines itself as an Internet infrastructure company. The e-commerce has been adopted into the core of the business in three ways: 1) in its relationships with end customers, (2) in coordinating its value web, and (3) in communicating its market message to emphasize its ability to provide e-commerce solutions to its customers. As per Anderson and Narus, some of the emerging applications of CRM, (that we can also observe in Dell) are in: Customer acquisition, retention and growth Synchronizing marketing efforts Updating delivered value Customer Acquisition, Retention and Growth Dell has involved the Internet in all aspects of customer relationships, ranging from customer acquisition, retention and growth to marketing. The internet is used in supporting existing channels such as the direct sales force and call centers by providing them with real time information and automating their routine tasks. It has also developed self-service tools for customers, using which they can order online, track order status or solve a technical problem through the Internet or an extranet. Acquisition Dell sells its own products at the dell.com website. On the homepage, customers in the U.S. are segmented into home and home office, medium and large organizations, Internet providers, health care businesses, federal government, state and local government, and education. Each customer segment has a different mix of products and services available. Customers can choose and price different configurations with Dells online configurator. Once they are ready to buy, their order is sent to a shopping cart. They can also choose various addons such as software, peripherals, digital cameras, PDAs, etc. on the Gigabuys or DellWare sites and add those to the same shopping cart. Once an order is entered, the customer receives an order number that can be used to track order status until it is delivered. Premier Pages are customized for every customer and they include capabilities for procurement, asset management, software upgrading, and even technical support. Large relationship customers can have Premier Pages customized even further to link to their own internal procurement systems, allowing their orders to be sent directly from the customers office information systems to Dells order management system. Dells account teams work with such customers to set up Premier Pages, setting access levels and registering user names and passwords for employees, and customizing the information and the kind of services that will be available. Dell also provides a few tools for customers to create their own pages. The various services available through Premier Pages include: _ Purchase history reports: The complete history of a customers purchases from Dell, including PO number, order number, date, SKUs, quantity, shipment dates. _ Standard configurations: To make a customers PC administration processes simpler (installation, upgrades, help desk, technical support), the customer can specify a definite set of configurations for different employees. These are made available for ordering on the customers Premier Pages at the price negotiated between Dell and the customer. _ Paperless online purchase orders: Dell and the customers sign a legal agreement that allows the customer to place orders without mailing or faxing a signed purchase order. This lets the entire ordering process, from configuration to payment, to be done online, saving time for the customer. _ ImageWatch: A roadmap of future product release plans made available to large enterprise customers to help them plan their own IT strategies. Dell relaunched its Premier Pages as DellPremier.com in September 2000 in the U.S with a new look and better navigation tools. Retention and Growth Service and support are normally quite an expensive and labor-intensive activity for PC companies, which need to provide technical support for complicated systems with a wide range of hardware and software configurations. Dell has an advantage here because most of its business is with large organizations that have their own MIS departments and technical help desks to support users. Home and small business support is usually provided directly to the end user, and costs more per PC to provide. Online support was originally developed by the Support Technology Online (STO) team, which grew up in the HSB (home and small business) segment as support.dell.com. In late 1999, Dell created separate STO groups for relationship and transaction customers, each part of those groups service organizations. Dell offers several service tools online. These are available online to home and small business customers at support.dell.com, and to relationship customers on the DellPremier.com extranet: _ Order status tracking Once an order is placed by the customers, they can track it until it is delivered. _ Resolution Assistant A software which is pre-loaded on a Dell PC that gathers information and sends it to a Dell technician when the customer faces a problem. The information is matched against an automated knowledge base. Whenever possible, a MAP, an executable module that automates resolution, is sent to the PC and the fix is done automatically. Resolution Assistant reduces the length of service calls and improves accuracy in diagnosis. _ Dell Knowledge Base A Dell database including product information, frequently asked questions, third party knowledge and other relevant documents specific to a particular Dell product. _ Ask Dudley A natural language searchable database of technical information which uses a customized version of the Ask-Jeeves search engine. _ File Library Downloadable drivers, utilities and other updates for Dell PC systems. _ Dell Software Tips -A library of hints and tips for operating systems and office applications. _ Pro-active services Pro-active notification services on warranty status, system age related information, file drivers, and the order status. _ Dell Talk-a monitored community forum for Dell customers to share information. Dell has built a community where its customers and loyalists can help each other with technical problems and questions. Dell doesnt censor the discussion on the forum, but monitors it regularly to ensure accuracy. If any user gives out incorrect information, Dell intervenes with the correct information. The users of this service are almost equally divided between relationship and transaction customers. With the launch of Dell Premier Support.dell.com in September 2000, Dell renamed its Help Tech service as Premier Support for relationship customers. Technical Support for corporate and public sector clients is handled by the Relationship Support Technology Online (STO) group. The primary customers for the Relationship STO are those individuals that support the end users belonging to corporate and public sector. This includes the personnel from help desks, MIS departments, IT professionals and technicians. Dells relationship customers have access to all of the online tools available to HSB customers, and also have customized applications relevant to their account for multiple systems and platforms. Unlike individual users, help desks and MIS organizations must deal with many systems, and with specific problems that arise from networking and client-server environments. For some large accounts, Dell itself may act as the help desk function for Dell equipment, as Dells technicians and o nline offerings have rich experience in troubleshooting and diagnosing system issues. Recently in February 2008, Dell launched its ProSupport portfolio of services. In this new framework, customers are able to self-identify the type of customer they are end users of IT professionals. Once the customers have self-identified, they are able to choose the features they need in the support package, thus customizing the support experience to their specific needs. The customer profile and history is very important in providing service and support. If the user enters a customer number or system identification number, he or she can get a personal support site that has the machine configuration and the history of what has happened with that machine since it was bought. The support strategy is based on what Dell calls virtual integration- getting customers closer to the knowledge, and inside out/outside in-giving the internal technicians the same set of tools and knowledge content as the outside customer. Dell gives customers a choice of venues for support, including phone and online support. They like people to use the web, but dont force them to. The breakdown of help incidents for HSB customers as of mid-2000 was as follows: _ 37% of incidents use the web alone for support _ 13% use both web and phone _ About 50% use the phone alone Dell finds that people who buy a PC online are more likely to get service and support there, while people who buy by phone will use phone service. Synchronizing Marketing Efforts The sales and marketing efforts of Dell are organized around the evolving needs of its customers. Its direct business model provides direct communication with its customers allowing it to refine its products and marketing programs for specific customer groups. Customers may offer suggestions for current and future Dell products, services, and operations on an interactive portion of its website called Dell IdeaStorm. This constant flow of communication allows Dell to rapidly gauge customer satisfaction and target new or existing products. For instance, Dell used a concept called free-range marketing  [3]  : allowing the community to drive the excitement and story about the new product, to create a buzz in social media using blogs, forums, communities etc. for the launch of their Inspiron 910 in September 2008. Updating Customer Value Dell interacts with more than 3 million customers every day, so it made sense for it to create a community to capture feedback from both customers and its 80,000 employees. Dell launched IdeaStorm, an interactive portal, to let customers share ideas that influence product development, services, and operations. Within the first week, IdeaStorm had collected more than 500 ideas; within the first month, it had 2,500 ideas.  [4]  Customer feedback on IdeaStorm led the company to build select consumer notebooks and desktops preinstalled with the Linux platform. Dell also decided to continue offering Windows XP as a preinstalled operating system option in response to customer requests. Dell also launched EmployeeStorm, a secure community employees can use to post ideas regardless of their position within the company. In the first 2 weeks, the company gathered more than 700 ideas. EmployeeStorm breaks down the silos typical in corporate life and increases collaboration Sustaining Customers through Connected Relationships Value Chain Dells core value chain for its PC business is different from that of a traditional value chain. Like others, it concentrated on building and selling PC systems, relying on others to supply components, software and services. However, it sold directly to the end user, cutting out the distributor and reseller. (Figures 2 and 3) Suppliers PC Maker Distributors Retailers, Resellers, Integrators Final Customer Figure 2: Indirect PC Value Chain Suppliers Dell Final Customer Figure 3: Dells Direct PC Value Chain However, with the expansion of Dell beyond selling simple PCs, its simple value chain has evolved into a new model that we call the value web or the virtual corporation. Value Web Figure 4: Dells Value Web: A virtual company There are three key aspects of the value web model of Dell: Dells central role in coordination and control of the value network, which is a result of its direct relationship with its end user. Being in direct touch with the customer requirements, Dell controls the flow of information to its business partners who provide the actual service. As shown in Figure 4, all the information flows are channeled through Dell. The close physical integration of Dell with its business partners and suppliers. The suppliers are normally located close to the plant and their personnel are located on the plant floor ordering material from their warehouse, based on information on Dells extranet. Such integration of material and information flow reduces inventory costs and creates an efficient supply chain, ultimately benefiting the end customer in the form of lower prices. The importance of internet and other electronic communications in allowing Dell to coordinate the web of close relationships through a constant flow of information between Dell and its partners. For example, if a customers hard drive crashes, the information travels from Dell technical support into Dells internal service and support systems. A new hard drive is ordered and dispatched to a Dell service provider, which sends a service engineer to install the drive. The information about the drive that crashed enters Dells databases and is conveyed to the supplier and plant that provided it for corrective actions. Customer Satisfaction For well-designed e-commerce services, the cost savings are not necessarily thought to go along with customer satisfaction. However, Dell has demonstrated that not only does it save money by selling directly on Internet, but also satisfies its customers better than any other sales model. Many business customers of Dell see Premier.Dell.com as a valuable management tool, helping their purchasing and IT departments to control purchasing decisions and enforce technology standards. Some customers (like Boeing) have integrated the Dell.Premier.com with their own ERP systems to allow online purchasing, making the ordering process much easier and more efficient for them. Not just purchasing, but also financial and IT departments of the customers benefit from Dells ability to provide a history of their purchases from Dell. All such benefits lead to better satisfaction among Dels core customer group of large business enterprises. While it is difficult to relate customer loyalty and repeat sales directly to the Internet and ecommerce, there is strong evidence that the Dell Premier.com services are a factor in helping Dell gain repeat business and achieve sole supplier status with some large customers. Some of this is from the convenience provided by Premier services and some from customer lock-in created by the electronic linkage of business processes between Dell and its customers. In a 2007 survey, Forrester  [5]  asked 565 PC decision-makers at North American and European enterprises about their satisfaction with their primary PC supplier on various parameters. The performance of Dell and its main competitors on these parameters is shown below: Dell HP Lenovo Overall Product features 44% 38% 46% 43% Product quality 51% 49% 59% 52% Price 43% 38% 33% 40% Product support 46% 31% 46% 43% Business relationship 37% 27% 45% 37% Repeat purchase of desktops 86% 74% 71% -NA- Repeat purchase of laptops 89% 75% 75% -NA- From the table, it is quite evident that Dell leads the industry on Price and Product support. It is rated on par with Lenovo on Product features and Product quality, however, it lags behind Lenovo on the key parameter of business relationship. The survey found that the most likely reason for this is a lack of communication, combined with rotating account representatives. Another reason was the absence of a product roadmap which would help the customer managers to prepare their corporate IT environment for the next few years. However, Dell scores very highly on a critical indicator of customer satisfaction i.e. a repeat purchase. The enterprise buyers gave big thumbs up to Dell on this front, with 86% ready to repeat purchase of desktops and 89% for laptops. CONCLUSIONS Dell has performed admirably on its efforts towards ongoing Customer Relationship Management. It has developed efficient systems and processes for customer acquisition, retention and growth, using online tools such as Premier.Dell.com, ProSupport and IdeaStorm. Therefore, many of the concepts discussed by Anderson and Narus in Business Market Management are substantially demonstrated in the case study of Dells CRM process. There are many lessons learned from Dells experience. These lessons can be transferred to other companies in the industry. Ensure better customer service is offered. Dell has become an industry leader in service and reliability. Dell has used CRM to its advantage. This has instilled trust into their customers. By custom-building a computer that the customer desires, this has created a very strong relationship with the customers. Implement technology in a phased fashion Dell tested key tasks in each of its regions prior to deployment. It set-up mock environments to develop, test, and support the i2 systems in patches without disrupting the live version. Dell was able to bring on one piece of the i2 system at a time. As one part became more efficient, then Dell added other components in stages. Dell ensured that each stage of the process performed well and allowed for future growth before rolling out the entire system. This minimized the risk, while at the same time increasing efficiency. Extend the connection from the customer to the supplier Dell was able to extend its build-to-order model from suppliers to the customer while continuing to maximize operational efficiency and customer satisfaction. Customers were able to save money while being able to purchase a customized machine because Dell passed on the savings, which resulted from efficient inventory management, no excess inventory or inventory shortages. It was able to share, in real-time, information with suppliers about customer demands and buying patterns.

Erickson’s development stages

Different psychologists have put forward stage theories of development which discuss that people go through many stages in definite orders, with challenges associated to diverse capacities arising from each stage and age. Erik Erikson proposed a theory of psychosocial development that happens in eight different stages over a person’s life span.He proposed that people face fresh challenges during each stage: generativity vs. self-absorption autonomy vs. shame and doubt: trust vs. mistrust initiative vs. guilt, identity vs. role industry vs. inferiority, confusion, intimacy vs. isolation, and integrity vs. despair. As Erik Erikson stated, the identity search marks an imperative step in adolescence. Adolescents may pass through an identity crisis, in which they struggle to comprehend themselves and make decisions on their future. Identity foreclosure occurs when a person hastily obligates to roles or values that others recommend.Foreclosure status is whereby a person has makes a commitment minus attempting identity examination. The sense of commitment and the quality of this commitment plus the manner in which it’s derived varies. Foreclosure status has so many characteristics. The adolescents in this status tend to assume commitments handed to them by others like their parents.They are able to put across a commitment but unable to explain how they got to that decision. Here they also tend to take for granted the recipe knowledge. They are obedient to people in authority and respect strong leadership. They also conform to the significant expectations of the other. They need strong social approval in making decisions. Moreover they are affectionate and loving when at home.They are unlikely to offer direction or leadership that is creative because of fewer analytic knowledge and rigidity in their commitment. The following is an example of a girl in a foreclosure status: Mary’s mother is a lecturer in women and gender studies and is totally involved in feminist issues. Mary admires her mum so much.She is a woman who is strong and as a single parent, has struggled to fend for her daughter while establishing her personal career. Mary believes that she, too, will be an independent and strong woman. She likes avoiding people especially men who don’t recognize her that perspective or just by attempting to bring let out her feminine personality.She undoubtedly maneuvers clear of her maternal grandmamma who is very artsy and unpleasantly very disorganized. Mary’s performance at the university is promising and the selection of her courses shows her unwaver ing interest in politics, psychology and more importantly feminine/women studies. Foreclosure comes from some sort of adversity or roadblock when a person delays commitment to an identity then an identity moratorium occurs. He or she may experiment with different roles and values. When a person is concerned in exploring varied identities and does not make any commitments, then it is in order that the person is in the moratorium state. The adolescents in this stage are the most anxious. They have well developed moral development.They are able to describe their feelings deeply. They like to exercise a socially mature influence, good debaters, socially in-depth and effective, they are good critical thinkers about everything they say and do. An example of a moratorium status is as follows. Tom has switched his college major many times that it will take him 6 years to graduate.Because his parents have incidentally refused to cater for his tuition ,room and board expenses, tom has tried so many of jobs, ranging from cleaner to shoe salesman. He likes jobs that allow him think and be alone; his friends are very much the like him .He performs well but his record has many incompletes. He has had one satisfying intimate relationship and is looking anxiously for another.  When a person lacks a clear sense of identity but still hasn’t explored issues related to identity development then identity diffusion happens. Here they engage intense immediate experiences that heighten their sense and provide an immediate pleasure.They tend to avoid making decisions with less developed moral reasoning. They always belong to the negative identity. In terms of sexual orientation, they are more experimental. Here is an example of a boy who is identity diffusion state. Dan is a freshman in the nearby university close to his former high school.He travels home almost every weekend but does not enjoy himself whenever he's there. He avoids talking to his high schoolmates friends or parents, prefers to surfing the web in his room. Occasionally he engages in impulsive shopping sprees and there after discusses elatedly over h is new electronic appliance he has purchased..He gets annoyed if his parent asks about it. Dan is registered for courses that   he has been informed that are simple, and he doesn’t have strong interest in his studies or his grades. Dan apparently has few goals and doesn’t care much about finding it  Identity achievement happens when a person considers other possibilities and commits to a certain direction in life and identity. In this case an individual has explored varied identities and made a commitment to one.The adolescents in this category are the ones that are natured by their parents well and have democratic family. They tend to be involved in occupation, political and religious belief exploration. They can think critically and have reasonable mind in that they make informed decisions. However they can be convinced to change their mind.They are the most highly adaptive and complex adolescents. They are more of future oriented and can identify things coming i n their future. Moreover they have self esteem and high level of reflective ability. They develop good relationships with their colleagues. Here is an example of identity achievement status girl. Melissa has parents who are both doctors. At the university she was a Spanish Major, spending a semester in Spain studying culture and art.During her graduation she surprised her parent that she had enrolled for medical school. She arrived at that decision after having an intimate relationship with a hospice nurse and working as a hospital volunteer during summer.Conclusion In our fast changing world, it is believed that identity crises are very many currently as compared to the Erikson's days. Exploring diverse areas of your life within your family, romantic relations and your role at work can help improve your individual identity.ReferencesErickson, H.E (1970). Reflections on the dissident of contemporary youth, international journal on psychoanalysis Marcia, E. J (1980). Identity in adol escents. In Adelson J.(Ed.), Handbook of Adolescence Psychology. Wiley: New York

The Copper

Gavin cares about his Job. He sees the importance of the existence and enforcements of laws. Caring about a job and feeling important helps the employee perform better. He has also learned the techniques to distance himself from the Job and how to be efficient while on the clock (1. 71-80). Those cartel's makes a good employee Ana a good cop. By long so Gavin Decodes ten right person for the Job. B. Children all around the world is raised differently. With the different cultures that exist, will there automatically occur different viewpoints on how to raise children proper.Some believe in non-violent negotiations and treating their children like young adults instead of kids. Others believe in the strength of corporal punishment and fear. I have never been laid a hand on by my parents. Together with their guidance I have figured out what I believe is right and wrong. I respect my parents, but not out of fear. My upraise and relationship with my parents would have been very different, if I had been raised with corporal punishment. I assume I would do what was expected of me, but without thinking for myself.Ata certain age parents can no longer control their children by corporal punishment. The children will not have learned considering responsibility for others than themselves. They have not matured in the same way, as if they had been forced to think like adults from the beginning. Besides the level of maturity, do I don't believe in corporal punishment. I don't understand parents, who need to smack their children to teach them a lesson. Why not reason with their children instead and make them see what's right and wrong and avoid having a bad conscience (if you get such).In school I don't believe n corporal punishment either, but in treating the students with respects or like young adults, if their age is more advanced. The school systems have an important job besides educating the children. They also have to discipline them. They teach how to interact in a soci ety and to follow rules and norms. In the school, as like the rest of the world, a child is not irreplaceable, like it is to the parents. This makes it possible to teach the children things, that wouldn't be possible inside the four walls at home. My way of thinking is classic Scandinavian.In other countries were corporal enmeshment is common, would complete different arguments come up. They would argument that children needs the discipline to get most out of school and that they haven't yet age enough to be treated like adults. Until that point would they need a strict seed of rules. But in a fast moving society like today's, criteria are constantly changing. Children are forced to take initiative, to grow up fast and get a sense of what kind of person they want to become. An upraise with corporal punishment is becoming out aged, and will not sooner or later no longer be able to keep up with the time.

Growth Mind vs Fixed Mind - Free Essay Example

Sample details Pages: 4 Words: 1268 Downloads: 2 Date added: 2018/12/29 Category Psychology Essay Type Argumentative essay Level High school Tags: Development Essay Did you like this example? Fixed verses growth mind set Mindset is said to be a peoples believe in the mind, the underlying believes that people have about learning and intelligence (Dweck 4). It comes in two forms; it can either be fixed mindset or growth mindset. This was put forth by Carol Dreck and her colleagues interested in studentsattitudes towards failure. Don’t waste time! Our writers will create an original "Growth Mind vs Fixed Mind" essay for you Create order As scholars they saw the need to come up with a strategy of getting to know student causes of failure and achievement at the same time. This research paper aims at educating the reader on the definition of a fixed mind set and a growth mind set. It also states the importance and ways of getting the growth mindset and lastly gives personal views about the mindset, mostly the growth mind set. In a fixed mind set people believe that their basic qualities like talents and ability to understand or their intellectual capabilities are simply fixed traits. They therefore spend most of their time criticizing their abilities instead of working on them and developing them. They also believe that talent alone can create success which is wrong to my own opinion. It is not true because one cannot be able to perfectly perform without practice. The white men also believe that practice makes perfect. Through practice we discover or talents develop them and we later acquire success. The fixed mind set is not advisable to learners. In a growth mindset, people believe that they can only improve and develop their skills and talent through hard work. People discover their abilities and dedicate all their energies which later bring about success. This creates an encouraging environment for work and high levels of production. The growth mindset creates motivation, on various areas of development such as, education, business, games and sports and also worldwide relationships between developing and developed countries (Dweck 75). Mindset is an important mind belief since it helps us understand the reason as to why we should praise our efforts and not our ability. The belief that one can make it makes one work hard with persistence and can therefore achieve much. Therefore we are in control of what we are capable of doing. The goals that we set show that we have the ability and we strongly believe that we can achieve. The believe goes hand in hand with success. This is the reason as to why we should not praise our children basing our arguments on their abilities but we should clearly describe to them how they can put more effort in order to perform. Growth mindset is more preferred than fixed mind set. There are various ways in which we can develop our growth mindset. We should avoid being victims of imperfection and learn that we cannot do everything perfectly but we can try and do everything to our level best. This way we can develop our growth mindset (Schorr 20). We should also learn to accept challenges and deal with them as opportunities that will pave way to greater heights. Challenges also strengthen us and shape our abilities. Through the challenges we develop the growth mindset if we receive the positively and work on them in one heart. As learners we should always never say that we are failures. If we do not make it in a task we should not call ourselves failures indeed take it as a challenge and work on it without any negativity, we will realize that we even have greater abilities to handle the task and may even discover new ways or teach others new things that we could have knowledge about. Achievers will not always value the end result but give much value to the understanding of the processes. For example in mathematics, a learner who appreciates the growth mindset is said to be more focused on knowing the formula and the steps to be followed rather than getting the correct answer. The correct answer is less important compared to the procedures that could even earn him or her more marks and also help us to handles related sums correctly. This is only when we want to develop our growth mindset. Our abilities are based on our success. Psychologists believe that we should not give up on what we love. Putting more effort on what we love best helps us do it to our level best hence best results. If you think of less, work for less, you end up getting what you deserve. We all have our abilities and we should set our minds to maximize them. Learner performance is based on their own believe about themselves. For example, if a learner believes that they can make it, they will always make it. For example in higher level of learning, Mathematics and physics is said to be harder for students. Those students who put such a belief in their mind it is also difficult to perform in class. Those who do not listen to such propaganda and work hard with persistence giving more time to the challenging parts of the subjects, and asking questions that happen to be difficult for them helps to make them pass and achieve the best. This is the reason why a student who passes in a mathematics paper in form one or primary school, may end up failing in the form four exams. The difference comes in when the student changes the attitude on listening to propaganda that mathematics and physics is challenging. Once their minds are set on such basis, they reduce their practice and hard work hence negative results. The fixed mind set can be changed to the growth mindset through ignoring the voice of the fixed mindset and do exactly the opposites of what you feel, for instance having a negative attitude towards hard work, brush it off and work hard. Realize that you can make a choice, work on it and succeed. Whenever challenges come your way, do not criticize them, work on them wholeheartedly and realize your abilities (Schieville 41). In this way you develop your abilities and achieve through your hard work. Practice listening to people with a positive mind, those that encourage you to do the right thing even in challenges. With the growth mind set, a learner is able to know the appropriate learning style and use the right learning strategies. Various learning styles can work on various people. As a learner one should be able to learn those styles that work for him or her. Those that work should be put in practice. Those that do not work, should be changed for better since the brain can be retrained and reorganized to fit other things since the brain is not fixed then the mind should not be fixed either. In conclusion, the learner should prioritize learning over seeking approval. One should not worry about what other people say but should ensure that they develop their brains and mind through learning. People who have embraced the growth mind set have the ability to tune their brains to work and learn. Success may not be gotten at first attempt but could be achieved through a process. Set goals also help achieve the end process. It is important to enjoy learning and its processes. We should learn well and avoid learning fast. Work cited Dweck, Carol. Self -Theories: Their role in motivation, personality and Development. Psychology press. Philadelphia, 1999. Schieville. Motivation to succeed. Handbook of child psychology, vol 3 social emotional and personality development. New York. 1998 Schorr. Common purpose strengthening families and neighbors to rebuild Africa. Anchor books. New York. Dweck, Carol. A social cognitive approach to motivation and personality. Psychological review. New York. 1988.